Customer Support Tools

PRowl Communications offers a variety of tools and software applications to help you provide support and excellence in customer service.

We provide consulting, sales, setup, implementation, training and support for the tools and software we recommend.

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Latest News

That AI Logo Could Cost You

AI is great for a lot of things. Logo design is not always one of them. A client recently sent me a logo that looked fine at a glance, but when it came time to build their website, the problems started piling up. From missing file types to colour issues and sizing limitations, what seemed like a quick win turned into a branding nightmare. If you're using AI tools to create your logo, here's what you need to know before it costs you more than you saved.

When “No” is the Win

In business, silence can feel worse than rejection. One client is doing everything right—networking, pitching, showing up daily—but hearing nothing back. It’s frustrating, and it’s exhausting. But here’s the thing: a “no” is actually progress. It’s clarity. And it’s far better than waiting on someone who’s never going to say yes. Here’s why that matters more than you think.

What Our Clients are Saying!

Over the 15 years I have been working with Debi, she has taken on a central role in managing the marketing for Turf Net Sports Supplies. She’s led the strategy, built and rebuilt four websites for us, and has helped elevate the company from “doing well” to being the name in sports and golf supplies across Canada. Her strategic approach is always on point, and she understands how to communicate with our industry and our customers.
~ Tim Proctor, Turf Net Sports Supplies

Be Bold. Do Different. Stay Informed.

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