PRowl Communications | Niagara Marketing Consultant

enhancing the search for YOUR perfect CUSTOMERS

Zoho Desk

Supporting your customers means supporting your business. Going above and beyond for customers is the key to keeping them.

Zoho Desk is the industry's first context-aware help-desk software that helps businesses focus on the customer.

In other words, Zoho Desk is the first software that allows your support team to fully understand and help your customers. Perfect for IT Support, real estate, ecommerce sites, auto dealers or service centres, electricians, plumbers, marketing agencies, web developers, insurance agents, healthcare, associations, distributors, enterprise, MSPs, educators, retail, telecom, financial services, human resources, hospitality and more.  

zoho desk screen shot

Put customer service at the heart of your company.

Features

Customer service is EASIER DONE than said. 

MultichannelMultichannel

Stay connected to your customers via email, phone, chat, social media and customer portals—all of that without having to open another tab.

automationAutomation

Automate your mundane tasks, and make way for better conversations, with Workflows, Assignment Rules, SLAs, Work Modes and much more.

ExtensibilityExtensibility

Integrate with a wide range of applications and have Zoho Desk blend in with other tools your company uses.

self serviceSelf Service

Allow customers to find answers by searching a repository of solutions or asking a community of peers.

collaborationCollaboration

Use comments, chat and @mentions to collaborate on tickets without waiting for physical meetings.

customizationCustomization

Shape and mould Zoho Desk, however you need it. Your company doesn't need to adapt to it. It adapts to your company instead.

From increasing your agents' productivity, to crunching through performance metrics, to working in sync with other apps that you use, get to the core of your customer service efforts. Your agents will have the right tools to be more productive; managers will be equipped to make the right decisions; and customer will find timely help at arm's length. 

Context can take your customer service from chaos to clarity.

context-aware-customer-service-software

awards and recognition

Save the world from bad customer service.

Try Zoho Desk's Enterprise Plan for free.

 

* Zoho and the Zoho logo are registered trademarks of Zoho Corporation

« Go Back


Everything You Need to Keep Organized & Grow Your Business

Book a Demo TODAY!

Get special pricing & a Bonus or Two to Keep, Even if You Don't Buy Keap!


CSP® Marketing Resources Login

CSP® Login

Marketing Resources
for CSP International™
Certified Staging Professionals® 


Websites Created for Our Clients

Latest News

Marketing During An Economic & Health Crisis

Rather than focus on the doom and gloom of Covid-19, today we’re focusing on what you can do to help not only your business, but your customers as well.

Working From Home, Beneficial Tools & Staying Productive

There are many companies today where their employees work from home -- in fact, they depend on it. These companies have given the individuals the tools they need to do the job effectively and cost-efficiently. With the events of the last few weeks, the preparation may be lacking, our tips might help.

What Our Clients are Saying!

  • Thank you so much, we are very happy with the design (business card design), and have submitted it to be printed at Vistaprint. We will definitely keep you in mind for any future marketing we need, and we will be sure to recommend your services to our colleagues.
    ~ Kathryn Eden, Family First Solutions


Building relationships with Constant Contact

   Receive FREE Marketing Tips,
   Articles and News!

   Sign up for our newsletter & receive
   'The Power of Relationships'

   Sign Up Now!

Upcoming Events

Upcoming Events


EventSpot by Constant Contact
Inspiration Owl