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Displaying posts in reputation management

Turning Negative Reviews Into Positive Actions

Posted in Social Media Know-How, Engagement Marketing, reputation management

By not ignoring the situation, 'eating crow' as his customers stated and stepping up this business overall received more positive feedback than negative in the end -- and has new customers too.

Tip Tuesday: ALERTS

Posted in reputation management, Tip Tuesday

Google Alerts is one of the most under-utilized marketing tools available to SMBs. It takes seconds to set it up. Why aren't you using it?

What if... You Could Get More Reviews & Manage Them Easier?

Posted in Lead Generation, reputation management

Online reviews are critical to the success of a local business. What if you could get more reviews and manage them easier? Nearly 90% of consumers say they’ll only consider using a business if they have an average rating of 3-5 stars. Find out what you can do to manage your reviews.

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CRM: Customer Relationship Management

Whether you are a start-up, a small business or a long-standing business, now is the time to start using a CRM. It is never too early or too late! Start basic, learn how:

It Is Not Enough To Simply Post

Engagement in a facebook group will go further than simply posting about your business.

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